Contact Information

First Time Users

If you need assistance logging into planwithease.com the first time, instructions are available. For additional assistance, you may contact our customer service team by email or telephone.

Forgot Password?

If you previously accessed planwithease.com and forgot the password you created, you can reset it. 

How to contact planwithease.com

By Email
Plan participants can send an email to customerservice@planwithease.com.

Please provide your full name, daytime phone number, Employer's name and a brief explanation of your problem or question. A Customer Service Associate will respond within two business days via email or phone.

By Telephone
1-855-464-6928

Customer Service Associates are available for plan participants Monday-Friday, 8 AM to 6 PM (Central time). Associates are authorized to speak only with plan participants to provide log in assistance or help with site navigation. All withdrawal requests must be submitted by participants through planwithease.com.

By Fax
1-866-771-5047

Please be sure to include a cover page with your full name, daytime phone number, Employer's name and a brief explanation of your problem or question.

By Postal Mail
Send regular mail to:
planwithease.com
P.O. Box 5054
Minot, ND 58702

By Overnight Mail
Send overnight/express mail to:
planwithease.com
2000 21 st Avenue NW
Minot, ND 58702

Voya Retirement Insurance and Annuity Company, One Orange Way, Windsor, CT 06095-4774, a wholly owned, indirect subsidiary of Voya Financial, Inc. (NYSE:VOYA), provides these plan administration services under the trade name planwithease.com®. planwithease.com® services may not be available in all states. CN1028-23636-1116