First Time Users
If you need assistance logging into planwithease.com the first time, instructions are available. For additional assistance, you may contact our customer service team by email or telephone.
How to contact planwithease.com
Plan participants can send an email to firstname.lastname@example.org.
Please provide your full name, daytime phone number, Employer's name and a brief explanation of your problem or question. A Customer Service Associate will respond within two business days via email or phone.
Customer Service Associates are available for plan participants Monday-Friday, 9 AM to 7 PM ET. Associates are authorized to speak only with plan participants to provide log in assistance or help with site navigation. All withdrawal requests must be submitted by participants through planwithease.com.
Please be sure to include a cover page with your full name, daytime phone number, Employer's name and a brief explanation of your problem or question.
By Postal Mail
Send regular mail to:
P.O. Box 1778
Hartford, CT 06144-1778
By Overnight Mail
Send overnight/express mail to:
One Orange Way
Windsor, CT 06095